Welcome, Guest Login

Support Center

Introduction To JamKazam

  • muting lead vocals

    I ticked the muting option for the lead vocals and then pressed mixed. I downloaded the MP3 but ir still had t...

    0 Community Answers Dec 11, 2018 01:35PM CST
  • I can't get VST's to be recognised in scan

    I have configured the VST folder scan settings correctly. I have tried adding subfolders that contain individu...

    0 Community Answers Dec 11, 2018 12:13AM CST
  • transpose and then down load individual tracks

    I would like to transpose to a new key and download the new key to individual tracks? It doesn't seem cle...

    1 Staff Answer 2 Community Answers Sep 16, 2018 09:06PM CDT
  • VST3

    I'm using Superior Drummer 3 with an Alesis Strike Pro kit and would like to know when Jamkazam will supp...

    2 Staff Answers 0 Community Answers Sep 10, 2018 08:30PM CDT
  • Gear recommendation for upright bass

    Could I have some specific info concerning using acoustic upright bass with jamkazam. I glossed through a few ...

    0 Community Answers Sep 02, 2018 07:34AM CDT
  • disconnected from servers

    I see several questions about this -- will someone please address the community? I'm having that issue to...

    1 Staff Answer 1 Community Answer Jul 20, 2018 05:11PM CDT
  • Server Connection

    Please get your servers sorted I've paid money use your service and it's very hit and miss if I get ...

    1 Staff Answer 0 Community Answers Jul 20, 2018 10:15AM CDT
  • Scheduled Session Not Showing

    The session isn't showing on my JamKazam App, or online. I can't get together with my student! Wha...

    1 Staff Answer 0 Community Answers Jun 25, 2018 01:37PM CDT
  • Help videos are missing

    The videos are missing from your help topics. How do I watch the videos?

    1 Community Answer Jun 01, 2018 11:17PM CDT
  • INternet connection

    I'm looking at buying an internet package from Xfinity in a different house. Will 30MB/second work for Ja...

    0 Community Answers Apr 10, 2018 03:16PM CDT
56a63ad0fc7efba841237e1b154d224c@jamkazam.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete