Below are snippets of emails that you will need to piece together into a custom email reply to each student. You will have to think about this email to make sure you get it right. Instructions are as follows:
- If the student doesn't have a computer or doesn't have Internet service, then we suggest thanking the student and informing them politely that they won't be able to get into online sessions as they lack the basic required gear. For all other students, move forward to respond based on the bulleted instructions below.
- If the student has an acoustic guitar or an electric or bass guitar with an amp, and has all the minimum system requirements plus Ethernet connectivity, then you can skip this Email #2, and just jump forward to Email #3 to schedule a setup session.
- For all other scenarios (other than the first two bullets above), follow the bulleted instructions below to craft Email #2 to the student.
- Start with the CONTAINER email template that includes a greeting and closing.
- For audio:
- If the student bought an electric or bass guitar with no amp, then they are going to need some kind of interface to get the audio from their instrument into their computer. In this case, copy and paste the ELECTRIC paragraph into the CONTAINER where the customized content goes.
- If the student bought an acoustic guitar, or has an amp to use with their electric or bass guitar, then copy and paste the ACOUSTIC paragraph into the CONTAINER where the customized content goes.
- For Internet access:
- If the student can connect their computer to their home router with an Ethernet cable, you don't need to add anything to the email for this subject.
- If the student says they don't have what they need for Ethernet connectivity, then copy and paste the ETHERNET paragraph into the CONTAINER under the audio paragraph.
- For webcam
- If the student has a webcam, then you don't need to add anything to the email for this subject.
- If the student says they don't have a webcam, then copy and paste the WEBCAM paragraph into the CONTAINER under the audio and Internet paragraphs.
Hello StudentName -
Thanks for all the information! Here are some pointers to help guide you.
XXX insert customized content here XXX
If you have any other questions about gear options and how things work, please just reply to this email with your questions, and I'm happy to answer them and provide more guidance. If you decide to purchase any of this gear, please let me know about when you expect the gear to arrive so that we can schedule a setup session where I can help you get everything working and tested.
Look forward to hearing from you!
You'll need a piece of gear to get the sound from your guitar into your computer. The cheapest way to do this is the NewBEP USB guitar cable, available on Amazon for $9.99 at http://amzn.to/2jYvuYf. Or if you want the best possible audio quality and lowest latency, then we can recommend a Behringer UMC202 audio interface, available on Amazon for $59.99 at http://amzn.to/2Az1fS9. Please note that you will need a pair of headphones with a 1/4" connector (not a mini jack) to plug into the Behringer interface if you go that direction.
The built-in mic on your computer can capture the sound from your guitar as well as your voice for chatting with your instructor, so you should be all set for audio.
For Internet access, connecting to your network using an Ethernet cable vs. WiFi gives you lower latency, so that you can play better with your teacher, and you’ll have fewer audio and video glitches on an Ethernet connection. But if it’s too hard to connect via Ethernet, I’d encourage you to get started with your lessons on WiFi and see how it goes. To get set up with Ethernet, if you don't have an Ethernet port built into your Windows computer, then we'd recommend you purchase a USB 3.0 to Ethernet adapter. Please note that a USB 2.0 Ethernet adapter will *not* work well. For this adapter to work, you need to plug it into a USB 3.0 port on your Windows computer. If you're not sure if your computer's USB ports are 2.0 or 3.0 ports, here is a link to an article that explains how you can tell the difference: http://bit.ly/2iW7jbW. If you choose to purchase one of these adapters, here is a link to a good USB 3.0 to Ethernet Adapter, available on Amazon for $13.99 at http://amzn.to/2C8exBV. And if you need an Ethernet cable, here is a link to a good 50-Foot Ethernet cable, available on Amazon for $9.99 at http://amzn.to/2z4ZLMM.
You'll need a webcam so that your teacher can see you and see what you're doing on your guitar. For an inexpensive option, we can recommend the HSXJ webcam, available on Amazon for $14.99 at http://amzn.to/2EHvckX, but you can also use any webcam.